Integration Time Expectations
- Total Technical Integration: Typically 1-2 hours.
- Core Components:
- JS Snippet Installation:
- Adding the basic Pyne script usually takes 15-30 minutes.
- See Installation Guide.
- Connecting User Data (for Targeting):
- With Segment: Approx. 15 minutes (requires enabling Pyne destination). See Connect User Data.
Via JS API (pyne.identify):30 minutes to 1 hour, depending on data availability and API familiarity. See Connect User Data and JS API Reference.
- Adding unique IDs for most important selectors
- Once you’re happy with the demo, there will be a few selectors (e.g. the elements users need to click on) for which you need to create unique IDs (e.g.
datatest-IDs- once you know the right elements, creating the ideas takes ±15 mins)
- Once you’re happy with the demo, there will be a few selectors (e.g. the elements users need to click on) for which you need to create unique IDs (e.g.
- JS Snippet Installation:
Security and Trust
- We are ISO2001 certified, do regular Pentests, and are GDPR compliant. We are not processing PII data, nor do we handle unmasked events.
- You can find our Trust Center here.
- We also have an NPM package available, for which you will need an access token from us. Choose the NPM package when you need programmatic integration, reproducible versions, and scriptable updates; if you just need a single, standalone setup, the normal install is simpler and doesn’t require maintenance.
Security and Trust
- Factors Affecting Integration Time
- Product Complexity: Applications with complex frontend frameworks or security measures might require additional testing or configuration.
- Developer Experience: Familiarity with JavaScript, Segment (if used), and your own user data infrastructure can speed up the process.
- Targeting Needs: Integrating custom or less accessible user attributes for Targeting Rules may take longer.
Integration Comparison: The technical integration process is similar to adding other product tour software (Appcues, Intercom tours, Chameleon). If you have experience with these, the Pyne integration should feel familiar.
Preview Without Installation: It’s possible to preview guides in your product before integrating. See detailed preview instructions.