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Use the Media Card step to display additional visual content (images, GIFs, or videos) alongside the avatar’s speech bubble. Key Characteristics:
  • Purpose: Enhance explanations or demonstrations with supporting media.
  • Appearance: Appears as a card attached to the main avatar bubble.
  • Common Use Cases: Showing screenshots, short video demonstrations, or illustrative GIFs without interrupting the main guide flow with a full modal.
Example Use Case: For a first-time user with no sample data, you could use a Media Card to show a screenshot of what a populated dashboard looks like. Example: Media Card Step in Salesforce Media Card Example Example Video: Media Card in Scoro is used to show how to perform an action